March 2008 Newsletter Sponsored by    and     


Tandemworld Newsletter for March 2008


Insider’s RTLX product ‘goes live’ at one of the world’s top 5 retail banks

Product Longevity: A Sign of Reliability


SecureVTS for Virtual TapeServer Now Available

NonStop - A Running Commentary - March, ‘08

EMS EmPower

Marshall Resources, Inc.-State of S Series CPU Market with S88000 Now Available

Availability Digest Reviews Fault-Tolerant Virtualization



Online Version

Current Subscribers 10,613

Insider’s RTLX product ‘goes live’ at one of the world’s top 5 retail banks


RTLX has now proved itself in the big league of world banking by successfully processing hundreds of transactions per second in one of the busiest Base24™ systems in the world.

RTLX is now installed and providing real-time support for customer issues by highlighting transaction flow anomalies, which would otherwise have gone unnoticed. This is now enabling the bank to identify retailer and card issues instantly, allowing response times for key SLA’s to be significantly reduced.

Underpinning the RTLX product is a highly stable architecture that is used to capture, transport, and store information at high volumes. The product is already equipped with installation, software control, security, database management, integrated reporting and web-based access facilities.

Information retrieved from both of these sources is relayed to a central repository where it can be analysed in real-time for alert conditions. The information can also be used to satisfy reporting, trending and support requirements, incorporating web-based graphical alerting and comprehensive transaction querying, providing facilities beyond ‘green-screen’ technology.

The Bank’s main requirements were:

Comprehensive real-time POS monitoring.

A graphical web-based view broken down by key retailers.

Each retailer graphic provides single click access to a Dashboard containing Transaction Throughput Charts, which are then broken down by card type.

An overall transaction Chart for each retailer should also be provided by clicking on an individual retailer.

A graphical system view of the Base24™ environment to be provided for interchange monitoring.

Requirement to know when the level of authorisation fell below x / % for any given retailer / card type pair.

The RTLX product should not impact on the Live or Contingency Base24™ application.


As part of the acceptance criteria, the Bank had stipulated a peak transaction rate that needed to be handled by the RTLX software. In reality, the RTLX product handled transaction rates far in excess of the Bank’s original requirements. The real-time tracking aspect of the data was a key selling point to the Bank, so zero-latency of the data also had to be proved.

Insider undertook an internal benchmark before the code was shipped and the Bank completed their own benchmark exercise, using a Disaster Recovery environment to simulate live conditions. Various performance measurement tools and SQL queries were used to prove the capability of the application and the timeliness of the data.

RTLX documentation

A Technical White Paper, Datasheet and a Flash demonstration are available from the Insider Technologies web site at

The White Paper provides further detail about the architecture of the RTLX product.

If any further information is required about the RTLX product, then please contact Insider Technologies through the above link, or via email at

Product Longevity: A Sign of Reliability

Reliability is the legacy of the NonStop Tandem Systems. Over the last two decades Castle Systems, Inc, a Tandem Hardware provider, has witnessed the evolution of the Tandem product line and continues to appreciate its fault tolerant capabilities. A quick look back reminds us of the significant growth in Tandem’s capacity along with its’ scalability. .

In 1976 Tandem Computer, Inc. delivered the first new NonStop I to Citibank with speeds of just .7 MIPS and 1MB Memory per CPU. NonStop I became our first product in the refurbished market in 1980s. While I was supporting hardware requirements for NonStop I and

NonStop II’s & TXP Users, Tandem introduced the CLX, the “minicomputer designed for smaller installations. As availability expectations continued to rise, Tandem developers and engineers were challenged to deliver and they did. In 1993 the Himalaya K-Series hardware with Processors that offered up to 256MB memory, followed by the ServerNet in 1997 which has grown to 16GB per Processor.

Working with companies worldwide who have made their journey from the NonStop I to the Itanium has strengthened our commitment to the NonStop product line, in which we exclusively specialize. Remarkably, the processors we sold with 1MB of memory twenty years ago have grown to 16GB with disk expanding from 64MB to 144GB. For some of us Tandem “old timers” we remember 128MB fixed drives and 300MB removable “Pack” drives that came in cabinets that weighed over 500lbs. Recently as we packaged a shipment of 144GB drives, we noted these drives, with more than a 1000Xs capacity, now weigh about ten pounds each.

The last three decades has witnessed the incredible transformation & growth of this technology along with its’ scalability. From our first sale of NonStop I to our more recent sale of S88 ServerNet systems, the proficiency and relationship we have gained through these experiences has provided us the resilience required for a specialization in one product line. Claims to be the “Biggest or the Best” are tamed by the longevity of a product and a company that continues to offer what today’s dynamic business environment demands. Tandem NonStop is reliability unmatched.

Michael Laffey, President Castle Systems, Inc.


GreenHouse announces the new product REPRIEVE, which allows a safe use of the AUTHENTICATE_FAIL_FREEZE option as demanded in the PCI requirements.

The PCI paper discusses under point 8.5.13 the need to lock out a user when six authentication attempts have failed.  Under Point 8.5.14, the lock-out time is specified: Set the lockout duration to thirty minutes or until the administrator re-enables the user ID.


These requirements cannot be satisfied with current SAFEGUARD features.


Actually, SAFEGUARD supports two different penalty schemes:

  1. The process of performing authentication is terminated for a configurable time period.  This was a successful strategy when a user had one terminal and was connected by a dedicated line.  With TELNET and its windows, the number of terminals a user has access to is nearly unlimited.  A ‘hanging’ process is re-started from a new Telnet window, and a new authentication attempt can be started.
  2. SAFEGUARD can be configured to freeze a user after six failed logon attempts.  This is what PCI requires.  However, activating this setting can easily result in a denial-of-service (DoS) attack, where a malicious user intentionally logs on to all available IDs with wrong passwords, freezing all users of the system, including SUPER.SUPER.  The result is a running system, where nobody can logon to.

The current change request is to be able to:

  1. define an individual freeze time
  2. generate EMS reports, based on the FREEZE and THAW event
  3. to have these activities logged in the SAFEGUARD audit trails

The solution is REPRIEVE from GreenHouse:


REPRIEVE is a $ZZKRN controlled process.  It keeps an eye on the user-ID files and recognizes any change of a user.  When a user becomes frozen, REPRIEVE starts a timer for this user, and thaws her/him automatically when the timer times out.  All variables, such as
- users, their freeze time, and EMS action type
- EMS collector process

- REPRIEVE cycle time

can be configured. The configuration can be changed any time without the need to re-start REPRIEVE.


For details please contact: EMAIL


SecureVTS for Virtual TapeServer Now Available

The number of publicized security breaches over the past 2 years has been alarming, as have been the fines, penalties and legal burdens placed on companies that have suffered from data breaches. Minimizing data at rest risks, maintaining regulatory compliance and keeping out of the news headlines has become a priority for executives and Boards of Directors.

SecureVTS is a powerful encryption module for Virtual TapeServer (VTS) that responds to today’s regulatory compliance standards that require the use of proper security controls to ensure data is adequately protected against unauthorized misuse. SecureVTS:

1. Deploys on existing VTS hardware

2. Uses industry standard 256-bit AES symmetric key encryption

3. Integrates a Key Server and Key Database that supports key generation, distribution, usage, storage, and   recovery.

SecureVTS simplifies the process of deciding what data should be encrypted by providing easy-to-use check boxes to specify whether or not to encrypt specific virtual cartridges or virtual pools. SecureVTS doesn’t require changes or software to be added to the host and is completely transparent to the host server(s) connected to the VTS.

As a device-base encryption solution, SecureVTS alleviates performance impacts on the backup servers and network. SecureVTS is available immediately.

Secure VTS leverages the benefits of VTS to allow proactive users to demonstrate compliance to auditors and respond to overarching regulatory directives. More information on SecureVTS for Virtual TapeServer can be found at

or by calling +1.512.349.0300 in North America or +49 7171 187-0 in Europe.


NonStop - A Running Commentary

March, ‘08

Over the past few weeks I have attended a number of vendor and user events. But perhaps the one that had me most interested was the recent ACI ACE Focus meeting in Omaha. This event brought together some of ACI’s biggest users from across the US, as well as a couple of users from other countries, including at least one from the U.K.

 It’s been hard to ignore the headlines. On Monday, December 17, ’07 most of us saw the first press release “IBM and ACI Forge Global Strategic Alliance” where the two companies advised us of “a significantly expanded strategic alliance to create an end-to-end solution for electronic payments powered by IBM's open technology.” No sooner than the community had begun to digest this, we saw the second round of headlines on Tuesday, March 18, ’08 where this time, the headlines of the press release added “ACI Worldwide, Inc. signs IT outsourcing agreement with IBM” and where it went in to describe that “an agreement to outsource its internal information technology (IT) services to IBM …ACI will retain responsibility for its security policy management and on-demand business operations.”

 But what really intrigued me at ACI’s latest user event was the general acceptance that the NonStop community running ACI’s products would be alright! As executives, and then senior managers, talked through the December announcement, it became clear that the message for all BASE24 users was to begin the migration to BASE24-eps. This is a new product, developed in C++, still dependent on XPNET for its interface into the NonStop Operating System, represents the latest iteration of BASE24.  With BASE24-eps, the same business logic will be installed on all the supported platforms including HP NonStop, SUN, IBM System p, and IBM System z. Maturing, or sun-setting, BASE24 “classic” was simply “business as normal” for such a back-level release. For more detail on this aspect of the December announcements, check out the blog posting I made on March 16, ’08 “ACI Strategy – it’s all about choice”.  

 The sales team at ACI would be leading with a System z solution. As one salesman told me recently, “most NonStop users will stay on NonStop.  If they run a System z (and most do) IBM will try and drive a switch.” The point here is that no NonStop user faces a forced migration to System z and no NonStop user that moves to the latest release will be supported any less than any of the other major platforms. Among the ACI community where GoldenGate prevails, I will be very interested to see how quickly the community asks for additional capabilities to help migrate to the new file formats of BASE24-eps as a steady flow of such requests will certainly suggest that, as ACI sales folk are already observing, users will be sticking with NonStop.

 Now the latest announcement – the March 18th announcement – shouldn’t surprise any of us either. The only disappointment here is that the HP services organization didn’t win. But I have to admit, I am not sure how level was the playing field this far into the game. Software vendors, the size of ACI, don’t really need to be in “the IT business”. They are better served focusing their resources on building products – not running data centers. This is pretty straight-forward. Notice in the announcement that they will continue to be responsible for security policy, as well as on-demand business operations. I am quite OK that they are staying close to the security, and the on-demand business is a new venture for them and, while it has been slow to get off the ground, there are some early signs of acceptance within the financial community.

 In the final analysis, ACI’s customers are going to be looking foremost at the cost of running and growing their electronic payment solutions. They are going to look around at who is running on platforms other than NonStop – customer reference sites are going to be a problem for ACI for many years to come. They just don’t exist on System z to the same level that exists today on NonStop. Would you risk a transition away from a platform that has performed beyond expectation for more than three decades, to a platform with one, maybe two, customers still struggling to get acceptable levels of performance?

 ACI has been promoting their payments processing solutions for years as “scalable software to acquire, authorize and route electronic payments in high-volume, 24/7 environments”. And even with the announcement of the z10 by IBM, I remain unconvinced that a more cost effective option exists than NonStop. I continue to be intrigued as announcements roll-out of Omaha – but less so now about the future of BASE24 on NonStop, and less so about NonStop users heading for the exit. I may be wrong, but I haven’t talked with a single customer who feels a sudden need to risk it all! 


Richard Buckle

Sr. Director Business Development

GoldenGate Software, Inc.

"The Transactional Data Management Company"

Cell:                         720 289 5372

Check out my blog:


EMS EmPower

Real Time Event Monitoring based on

HP NonStop Event Management System

Developed by EmPower Software

Operators, system programmers, managers and application users can now receive event information without having a management console installed. Critical events can follow you any place you have pager, Blackberry or e–mail access.

The largest 3rd Party HP NonStop Reseller, Maintenance and Professional Services provider in the market, with headquarters in Georgia, utilizes EMS EmPower to send critical messages from a host of NSK nodes to a Central Alerts Server.

          EMS EmPower Features:

Converts HP NonStop EMS events into e-mail messages.

It is a standalone product. Easy installation. Install and run.

No EMS filter programming required.

Each EMS event can have an associated and a distinct distribution list.

It provides the ability to create custom subject lines in a message; and

The ability to add additional text in the body of the message.

Use the following link for technical specifications (and to request a download):

Free Trial Evaluation copies available on request.

Marshall Resources, Inc.-State of S Series CPU Market with S88000 Now Available

The Second User market has finally seen some availability of high end S Series hardware as more customers have begun the migration to the Non-Stop Integrity platform. Hewlett Packard’s trade in programs have also allowed for some of this availability.

Marshall Resources does have some 1974-D 4 GB S88000 Processors in stock. We have seen significant demand for this product, and we anticipate these to sell very quickly as these are the first of their kind to enter into this market. We are also seeing an increased demand for high end S Series processors since some customers have decided to stay with the S Series in the short term. These customers are now looking for cost effective ways to increase power on these systems.

Currently, there also seems to be a good amount of S86000 CPU’s available. These represent the best value and performance of any CPU type selling in the S Series market. There is also a very healthy and sustainable availability of both 2 GB and 4 GB S74000 CPU’s available. These represent the most cost effective Processor type. We have also seen better availability in the mid range CPU market. The S7800 CPU is still hard to find, but it is available currently in our inventory. The S7600 is also available and represents a very cost effective alternative.

At Marshall Resources, we strive to provide the highest quality service with the highest quality equipment.

Our repeat customers are our greatest compliment.

Please visit our website at for our company information, and find a sales representative in your area to assist you.

We can always be reached at 800-443-0128, or by e-mail.

We are looking forward to working with you.

Availability Digest Reviews Fault-Tolerant Virtualization

The Availability Digest’s March, 2008, issue introduces fault tolerance for virtual environments. This first in a series of articles describes virtualization techniques in use today as well as redundancy mechanisms that provide fault tolerance. Several products offering fault-tolerant virtualization are reviewed.

Also discussed in the March issue are common principles that help businesses achieve high availabilities. Our “Calculating Availability” article reviews probability relationships in situations where redundant nodes do not have equal availabilities. Finally…and once again, we attempt to understand why yet another improper testing of a software upgrade crashed the Blackberry email network.

Digest editor Dr. Bill Highleyman will present a full-day, pre-conference seminar on “Active/Active Systems: Theory and Practice” at the upcoming ITUG Summit in Las Vegas, Nevada, USA. The seminar will be held on Monday, June 16th. Visit to register.

The Digest is Free Online and focuses on continuous processing architectures, with particular attention given to active/active technology. Issues of the Digest feature articles on the following topics: Case Studies, Never Again, Best Practives, Availability Topics, Recommended Reading, Product Reviews, and The Geek Corner.




Tandemworld and Insider Technologies would like to apologise for the mistake in the Recent email distributed detailing RTLX at EBUG.

The email mistakenly had a subject line of RTXL at EBUG rather than RTLX at EBUG



ITUG Summit 2008

ITUG Summit 2008 at HP Technology Forum & Expo, 16-19 June in Las Vegas, Nevada is the premier event for user training and technical information for the NonStop community.

ITUG Summit 2008 will again showcase an array of HP NonStop sessions. Download the track descriptions.

Stay tuned to for the latest program details. Registration will open in early March.


BITUG Special Interest Group meeting

Date: Wednesday 9th April 2008
Time: 09:30 for 10:00
Location: HP Offices, Wood Street, London

The Special Interest Group will cover the following topics: 

  • PCI DSS.

  • ISO27001

  • Penetration Testing

  • Fraud

  • Safeguard Updates

  • HP’s NEW Compliance Log Warehouse

  • XYPRO product update

  • Comforte product update


Registration for this Special Interest group meeting is via this web site only:


OTUG plans to have an OTUG meeting on April 29th in central Ohio. This is a Tuesday.  It will probably be held at the JPM Chase Bank Polaris location in Columbus, Ohio.

If any one wants to give a presentation please let Joe Florian or me know so we can finalize our schedule. JPM Chase has a presentation they are prepping for ITUG . Joe has another interesting presentation he is prepping for ITUG.

We also plan to have a round table discussion on any tips, useful information, any issues, concerns that you might have that would interest other OTUG members, so please think about this. You can send me an email or be prepared for the meeting.  

Once the agenda has been more finalized I will pass it along as well as other needed info. I have asked ITUG to set up an registration site on the OTUG website.


April 15th, 2008
The next DUST meeting will be held at the Mayo Clinic in Scottsdale on Tuesday, April 15th. More details to come...


Die 68. Tagung der German Tandem Users Group e.V. findet am 16. und 17. April 2008 im
Radisson SAS Scandinavia Hotel, Düsseldorf statt.

Further details and registration can be found at


The 2008 conference will be held at the Hilton Vienna Stadtpark from 22nd to 25th April 2008.

EBUG are very pleased to be able to offer a reduced registration fee of 1250 EUR for those delegates that register before 21st March. After 21st March registration fees are 1500 EUR.

New for this year, EBUG will also be waiving all fees for speakers. Thus all speakers pay no registration fee but are still entitled to attend the whole event.

EBUG has negotiated a reduced room rate with the Hilton Vienna of 145 EUR (room only). Breakfast is 26 EUR.

The current agenda is available here.


For More on Employment in EMEA Go Here

For More on Positions in the Americas Go Here (to advertise your positions here please contact us)

For More on Positions in AsiaPac Go Here (to advertise your positions here please contact us)

Looking for a Solution or an answer to a particular problem ASK Tandemworld. We will contact the vendors for you and find a suitable solution that meets for current and future needs.

+44 (0) 20 8304 7979

We would like to thank the sponsors of the March 2008 Newsletter


To enquire about Sponsorship opportunities for the Tandemworld Newsletter please click here.


Our company, Tandemworld, accepts no liability for the content of this email, or for the consequences of any actions taken on the basis of the information provided.
To Unsubscribe or Change your Subscription Please click here                                                                                                                                                           Top