Production Support Analyst/Developer(Contract)

Location Tampa

Responsible for the design, development, coding, testing, debugging and documentation of applications to satisfy the requirements of one or more user areas. May include hands-on new development as well as support, maintenance or enhancement of existing applications. Works closely with client management to identify and specify complex business requirements and processes. Researches and evaluates alternative solutions and makes recommendations.

Dress Codes: Business Casual

Additional Skills: Responsible for ongoing technical maintenance and support of the debit card applications. Must work evening hours / overnight support. Tandem and Unix, Wintel knowledge. Prefer 5+ years of technical programming and production support experience.

Roles and Responsibilities: Responds to and resolves production incidents through effective root cause analysis and solution identification. Manages incidents to closure, and ensures follow through. Provides technical or functional guidance to project or work teams as needed. Collaborates on an on-going basis with other production support analysts and developers. Analyzes, designs, develops, tests, debugs, implements, maintains and/or enhances existing systems. Provides input into the technical architecture areas such as infrastructure, server, software and architectural approach. Overtime and call-out as needed.

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