A Year of
Insider Technologies

It has been an extraordinary year for businesses and employees.
Although 2020 has been challenging, employee health and wellbeing
has been our top priority and we’ve been amazed at how well staff
have coped with the ongoing changes in their working regime. We’ve
seamlessly adapted to remote working without any impact on our
ability to support the business and our clients. If anything,
productivity and output has increased!
In 2020, we secured new contracts and helped some of our
customers to migrate our NonStop products to NSX. We’ve set
ourselves some significant goals in terms of product development
over the next 18 months, and will be excited to share these with you
in due course.
Product Development and Enhancements

Version 9.5c released.
Incorporates multiple enhancements released over the past few years,
including a simple two-step batch recovery, facilitating swift
recovery during site-swaps.
MultiBatch is utilised by leading UK financial institutions and the
UK central bank, providing workflow solutions for their batch
schedules. In some cases, customers have reduced their overnight
schedules by several hours simply by balancing the parallel running
of their jobs.
MQ Gate
Version 1.2 released, compatible with monitoring MQ 8.
The monitoring of MQ 8 EMS events is still problematic due to the
limited token structure, with the diagnostic information held in
large text buffers. Insider’s MQ Gate solution enables customers to
convert the poorly structured MQ EMS events into unique tokenised
events, for improved monitoring, management and escalation.

Version 4.8g released.
Contains many new features, fixes and enhancements.
Reflex is utilised by leading financial institutions, including the
UK central bank, helping them to monitor their NonStop systems,
events and applications, including payments and securities.

Version 7.5.5 released.
Our payments monitoring solution - RTLX (Real-Time Log eXtract) -
continues to be enhanced.
RTLX is utilised by global payment process providers to provide
superior transaction monitoring.
One of the largest financial institutions in the middle east had its
RTLX environment for their BASE24 systems upgraded early this year.
This financial institution utilises RTLX in order to provide their
customers with instant queries for any transactions over the past 10
years.
New UI Developments

Over the past 18 months, the Reflex user interface has undergone a
radical change.
A presentation with NuWave on how we’re employing LightWave Server™
to modernise the Reflex GUI was shared at VIRU-NUG.
Check it out here.

The conversion of the MultiBatch interfaces into HTML5 is currently
underway.
A presentation on how we’ve approached modernisation using Rocket
LegaSuite was shared at the NonStop Technical Boot Camp.
Check it out here.
NonStop Technical Boot Camp
Insider Technologies was proud to be a Platinum sponsor at the
Connect NonStop Technical Boot Camp 2020.
We showcased, in the Vendor Theatres, the latest development in our
pre-eminent batch scheduler solution –
MultiBatch – demonstrating in real-time the process of
importing and converting the MultiBatch screens into HTML5.
In addition, our Insider attendees were available to offer insights
into aspects of our NonStop and Payments monitoring solutions,
including:
•
Reflex
Service Monitor
o Reflex NonStop systems and performance monitoring can also be used to
monitor your business applications and associated infrastructure
components
•
RTLX
Payments Monitoring
o Real-time monitoring and querying of your payments and transactions
such as that within BASE24 ATM/POS, NCR Authentic
•
New Reflex UI Development
o Developing a new User Interface with assistance of NuWave
LightWave Server™ for reliable, improved client-server connectivity
Happy Holidays!
We’d like to take this opportunity to wish everyone a very Merry
Christmas and a happy New Year. Keep your families safe and we look
forward to seeing you in 2021!

hello@insidertech.co.uk
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Gravic Wishes You a Joyous Holiday
Season and a Happy New Year!

Gravic
and Shadowbase Support are Available During the Pandemic
We are concerned for all
of our friends in the HPE and Connect communities and pray that they
remain safe through this unprecedented and dangerous situation! For
the duration of the COVID-19 Pandemic, Gravic and its Shadowbase
Products Group are open and operating with remote support and
access. To reach Shadowbase Support, please use your normal Support
contact information or use
Support. Please use
Contact Us for all other inquiries.
Hewlett Packard
Enterprise globally sells and supports Shadowbase solutions under
the name HPE Shadowbase. For more information, please contact
your local HPE Shadowbase representative or
visit our website. For additional information, please view our
Shadowbase solution videos:
https://vimeo.com/shadowbasesoftware.
Specifications subject to change without notice. Trademarks
mentioned are the property of their respective owners. Copyright
2020.

A SOLD-OUT SUCCESS!
I’m sure you’ve heard we had a NonStop All Digital Experience
TBC last month, with over 2000 attendees in five different time
zones, representing 72 different countries and 43 of the United
States. It was an outstanding representation of the worldwide
NonStop Community!
When the NonStop Event Planning Team began meeting in February,
there was no anticipation that this year’s TBC would involve
shaking and stirring how the Event would unfold. We had the
usual negotiation about classrooms and the Partner Pavilion.
This year we had to discuss where to hold meals because our
contracted space at the Hyatt was different vs. last year. We
painstakingly looked at the layout map to determine
entrances/exits and how to utilize the space we were given. We
kept in mind how to utilize our space for the Pre-conference
seminars, NonStop U40 group, Women in Technology group,
Hackathon organizers, HPE Customer Council, and even the
possibility of holding the Partner Symposium at the facility.
In March, word came that GTUG had to postpone the ETBC from May
to September due to COVID-19. Lockdowns were being enacted
across the globe and many of our usual contacts were suddenly
unavailable – including hotel meeting planners. Companies
enacted no-travel dictates and all local RUGs were cancelled.
Since the TBC was scheduled for November, we plugged on in
anticipation of the event and how to implement ‘social and
physical distancing’ but started researching the possibilities
of holding virtual Events.
April brought the announcement that HPE Discover would not be
held in Las Vegas in June but would be completely virtual. We
began contingency planning for the TBC in earnest, not just in
thought. Hotel meeting planners were still unavailable to
discuss the situation, and fees come into play when Event space
is cancelled, so we again had to vaguely plan an event that
could be both onsite and onscreen.
Connect
quickly implemented a solution in May for virtual RUGs in the
US, and Virtu-NUG was broadcast in June/July. Suddenly,
presenters became broadcast announcers! Our TBC planning was
still in a state of ambiguity as businesses began opening and
hotels didn’t want to lose autumn revenue.
In July/Aug, the NonStop Event Planning Team made the switch to
move forward with a Virtual TBC, not underestimating the amount
of planning, preparation, communication, and effort it would
take to make the event happen. Presentations, schedules,
announcements – everything had to be completed earlier than an
onsite event timeline. GTUG had to cancel the ETBC and the idea
of multiple tracks/time zones was born!
Sessions were run thru Whova on both mobile devices and desktop
per running schedule. Once run, any session was available to
watch at your convenience! That was a nice feature and I
encourage you to take a look at all the sessions. I especially
liked Werner’s opening and closing remarks in the European
track. Very real-life commentary!
Registered attendees can continue to watch sessions on Whova for
one year. Others can watch the TBC videos on their desktops thru
the On Demand Library for the next 6 months:
https://vimeo.com/showcase/7776942
or
Go to
nonstoptbc.com
and click on Sessions and Speakers.
The On Demand library is the third choice down.
It was nice to see so many people participate who may not have
experienced a NonStop Technical Boot Camp in person! Thru Whova
we were able to connect with people in Community chats and
private Chats. We know that many attendees were able to
participate and catch up with friends they haven’t had contact
with for a while.
Some attendees participated from home, some alone in their
offices, and some set up Whova to be projected in their
conference rooms allowing many people to attend in their
business environment. What a great idea!

Many thanks to Connect, Karen Copeland and the NonStop Planning
Team! Many thanks to TBC2020 presenters!
Many thanks to our TBC2020 Exhibitors!:
4Tech
Software
Abat +
ACI
Ascert
BlackWood Systems
comForte
Crystal
Point
CSP
ESQ
ETI-NET
Gravic
HPE NED
Idelji
Insider Technologies
IR
Lusis Payments
Network Technologies
NuWave
Odyssey Information
OmniPayments
Overlord
QSA
TANDsoft
TCM
TIC
Software
Tributary Systems
XYPRO NonStop
Academy Education Day
We’ve had a lot of good feedback to begin planning for our event in
2021.
Have a Healthy Holiday Season, stay safe and we look forward to
seeing you in Denver, at a local RUG or online next year!

Kathy Wood
NonStop Vendor Chair/Partner SIG
Why did Synchrony choose OmniPayments?
The answer to this question deserves a good section of its own and I
will return to that subject below while you allow me a small
digression as to what is going in the European landscape right now.
Consider your own shopping psyche. Each time you go shopping for
something, food for the family, presents for Christmas, or even
lockdown treats for yourself, my guess is you put a lot more thought
into what you’re buying, whether it’s exactly the right thing or
close enough, how quickly it can be delivered to you, whether you’re
going to be home to receive the delivery etc etc. Just about the
last thing you may think about it which payment you’re going to use
to pay for it. If you haven’t yet sorted out your favourite payment
card or how to use your phone to pay, then chances are you’re
probably either paying with cash for everything or dare I say not
really keeping up with the contactless revolution. I mean we have
POS schemes for pay-later, we have mobile wallets to pay with, we
have debit and credit cards to pay with, we have digital banking
apps that will update all your spending categories as you actually
spend it.

Not to be outdone however the europeans payment gurus continue to
figure out a way to prevent themselves from being left behind.
Having seen the Chinese build their own UnionPay card brand, the
Russians build their own Mir brand, the belief is that the European
landscape needs its own payment brand to serve europeans in their
own market. They have plans to build both a mobile wallet for
digital payments, and also build an account-based immediate payments
mechanism, akin to the direct-from-account iDeal system in the
Netherlands.
This is one big hill to climb. They’ll need to persuade a lot of the
national debit card schemes that their already low-cost systems are
worth replacing. It’s interesting to watch innovation take place
at a European level; it reminds me of the proverbial local council
meetings desperately trying to design a horse and ending up with a
camel.
In the meantime, there will be other more innovative organisations
that build something from nothing, meeting a need in the market
where none saw it before. We only have to look back over the last
10 years or so to reflect on the visionary companies that have built
something truly innovative and now without which we could not
imagine our modern world.
It is these visionary companies that OmniPayments continues to
partner with, to help them launch quickly, to help them get their
idea to market, and earn a rapid return on their investment.
We continue to see that that getting to market quickly is not
necessarily best done with the large providers; they have a tendency
to have their own agendas and lock up their customers in long
overbearing projects. Focussed niche organisations on the other
hand tend to be razor-sharp and keen to get the project finished for
the client.
OmniPayments does not make light of this fact. Organisations that
need projects done quickly continue to turn to us as a company that
can deliver almost as fast as Amazon Logistics.
It was with exactly this in mind, that Synchrony and
OmniPayments decided to partner together. Synchrony operates
one of the most comprehensive private label card offerings for
business in the United States. Synchrony needed to digitally
transform their payments engine into an e-commerce engine so they
could process a broader transaction set for their card customers,
and they needed to embrace the power of JSON and XML messages
without changing a single line of code in their existing operational
platform. Only OmniPayments could deliver this to them.
Let’s remind ourselves of the true OmniPayments Digital Payments
Platform benefits:
•
Rapid Project Delivery
•
e-commerce enablement
•
Mobile Wallet
•
Rapid Cloud-based launch
•
Rapid return on investment
•
Flexible configuration
•
Rock-solid reliability
OmniPayments helps payments institutions who need to integrate their
payment methods and channels, issue card products both virtual and
real, or who acquire payment transactions from a broad choice of
consumer payment tokens, or who want to expand payment choices for
their clients. We provide opportunities to streamline payment
technology and improve bottom-line profitability.
Our Customers today run profitable businesses of their own, and
continue to improve their profit margins with Return on Investment
figures of only a few months.
Whether you want to issue emergency payment vouchers, issue payment
tokens to mobiles, process QR code payments, accept traditional card
payments, consider our rapid private cloud-based solution to get you
up and running in weeks.
Follow OmniPayments on Twitter at @omnipayments, visit our website
at
www.omnipayments.com,
or email us at
sales@omnipayments.com
Virtual TBC 2020
- A Resounding Success!

On November 16-18 this year, HPE NonStop users from around the
world gathered, not in San Francisco or San Jose, as we have done in
the past, but around our laptops and Whova. It was a very different
NonStop Technical Boot Camp (TBC) this year, but a great success
nonetheless, with a record number of attendees!
Some of the highlights for us were the hardware product updates
from Mark Pollans, complete with the traditional "ooh"s and "aah"s,
admittedly this time provided by Mark himself. The customer
testimonials from Dell and Euroclear covering their vNonStop
experiences were informative and exciting, as were the other product
updates from the hardworking HPE staff.
Closer to our own wheelhouse, we were joined by Gustavo Martinez
from RedLink, who presented in fascinating detail how RedLink have
implemented a reusable REST client framework for BASE24 using NuWave
LightWave ClientTM. You can go straight to Gustavo's
excellent
BASE24 integration presentation on the
NuWave YouTube channel.
All in, 2000 people signed up for TBC this year, more than double
the highest number of attendees at the traditional face-to-face TBC
sessions of the past. Whatever happens with face-to-face
gatherings, we suspect that future TBCs will have some sort of
virtual component for many years to come.
One of the best aspects of the virtual event was that all
sessions are now available to replay on demand, meaning if you
couldn't attend, or missed a session due to a clash in your
schedule, you can view it any time you like. All of the sessions
are available at the dedicated
TBC
Vimeo channel.
Since we were missing all of your lovely faces, this year NuWave
sponsored the photo contest, where attendees voted on their favorite
photo from a large number of submissions via the Whova event app.
The photo with the most likes, and the winner of this competition
was Gustavo Martinez, with a photo of him and XYPRO's Gabriel
Alvarez:

Congratulations to Gustavo and to all the competition winners
this year. We enjoyed seeing all of the photo submissions!
So while TBC was quite different this year, it was a great
success nonetheless. Congratulations to HPE, Connect, and all
vendors and customers for making it such a great show. We are very
much looking forward to TBC 2021 in Denver, and hope to see all of
our HPE NonStop friends in person sometime soon!