NonStop ™ Newsletter for April 2019

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BrightStrand @ ETBC

Data Analytics for NonStop

Where are my Transactions?


Using Data Replication to....

The New Regulatory Terrain for Data Privacy

Verify Elite: The Complete Solution for File Integrity Monitoring & Compliance

Get your cards ready – this is a cash-free zone.

Integrating NonStop Applications with Blockchain

TIC SOFTWARE: Future-Proofing NonStop Webinar Series

Visit the XYPRO events calendar to see where we will be and sign up for free webinars





BrightStrand is 20

is celebrating 20 years of Mission Critical Services to our NonStop Customers – we look forward to meeting with Old Friends and New at ETBC in Edinburgh

With BrightStrand there's always....

No Smoke.........


No smoke, no mirrors, no snake oil.

Just NonStop Services to suit you.


Data Analytics for NonStop

 Business analytics is the backbone behind data-driven decision making.  Understanding past performance and identifying trends is critical to companies wanting to reach the next level.  As the database of record for many mission-critical applications, NonStop is a key source of important data for analysis.  

There are several tools available that provide the ability to tabulate and graphically represent data to assist with analysis and forecasting.  However, most require the underlying source data to be in a common format and in many cases, programs must be developed to accomplish this.  In addition, many of these tools reside on premises – meaning storage, upgrades, backups, etc. must be managed in-house.

TIC and Canam’s Access Gateway (TAG) is a combination of products and services designed specifically to connect your NonStop data to the cloud where you immediately gain access to several low-cost leading-edge business intelligence and data analytic tools.  TAG supports Enscribe files and enables the data to remain in its original fixed-column-width format for analysis.  You can even create reports combining different files – with different layouts.  Similarly, TAG supports database replication from NonStop to the cloud via customized Shadowbase adapter technology – again enabling you to do analysis on data in its original format without impacting the source applications. 

Being able to analyze data in its original format has many advantages; however, there are cases where data transformation is desired to convert information to a more modern format that is accessible by other applications.  This can easily be accomplished by combining TAG with XML and JSON Thunder.  Thunder from Canam Software Labs generates COBOL, C and Java source code for reading and writing XML or JSON messages.  The generated code can be used by any program needing to interact with XML or JSON, but it can also be combined with TAG to transform data as it is ported to the cloud. 

To learn more about TAG, click here

To learn more about Thunder and view a video demonstration, click here.

Be sure to visit Canam Software and TIC at ETBC 2019 in Edinburgh May 13th to 16th.  To schedule a one-on-one demo of TAG and/or Thunder, please contact us


Where are my Transactions?

Transaction processing is a mission critical service within any 21st century organisation and a key element of any service provider’s portfolio. However, the demands on transaction processing and similar systems types such as payments are continually increasing.

The volume of transactions being sent continues to grow exponentially as users exploit increasing availability and functionality of transaction and payments based services.

Service Level Agreements (SLAs) between both end-users and service providers are being imposed more frequently (both within organisations and within outsourcing arrangements). These are often extremely demanding where ‘five nines’ SLA availability is required, meaning less than one-hour downtime per year!

Managing the transaction and payments systems therefore becomes ever more important to ensure that the service it provides is meeting the intense demands placed upon by the business and their customers. The consequences of ignoring these issues are potentially severe. Transaction and payment service failures means that the transfer of information is compromised, directly affecting the financial health of an organisation through either missed opportunities or damage to its reputation. It is therefore vitally important to be alerted immediately to any potential threats to transaction and payment services.

Appropriate escalation and intervention systems should be implemented to ensure that problems are responded to in an appropriate and efficient manner. This will provide a greater confidence that the service is being maintained and SLAs are met.

Historical data-gathering capability linked to trend analysis provides the means to interpret how systems are performing and importantly, the basis for effective capacity planning. This will ensure that upgrades and new hardware and software can be acquired at the right time and in a planned manner, thereby avoiding the need to make sudden or last minute decisions.

Occasionally, due to a number of reasons, transaction routing and deliveries can fail. It is important in these situations that the transaction can be tracked and located, particularly where the transaction represents high value information, is a payment, or has high security implications.


Often, this type of tracking is a difficult and laborious process, conflicting with the need for a quick and accurate resolution to the problem. Very few transaction and payments systems provide this capability.


Many types of transaction systems have grown up in a piecemeal fashion, with individual departments or companies joined by mergers having completely different systems in place. Budgetary constraints may mean that these systems cannot be consolidated into a single vendor system. This causes further management headaches for systems administrators and managers, as monitoring has to be done on an individual system basis rather than in a consolidated manner. This leads to inefficiencies, as extra time needs to be spent managing a number of different systems, rather than all at once.

By utilising a ‘single pane of glass’ solution, all your systems, payments, messages, alerts can be viewed from a single console.  

This solution is a client-server software application for centralised management of multi-vendor and multi-platforms. It provides extensive benefits that enable optimal availability, functionality and performance of service provision.

Centralised alerting, escalation, intervention, tracking and reporting tools all are facilitated via from a single console view.

Furthermore, this solution collects data from many sources (system components, application events, log files, payment engines) and interprets them in terms of how they affect overall service provision. Real-time views mean that service levels can be proactively maintained. Historical data mining and reporting capability enables efficient resource allocation and capacity planning.

XML Monitoring

Incorporated within this solution, an XML agent can be configured to parse any XML data into a hierarchical structure of SQL tables and fields. This makes the information much easier to process and report on, whilst maintaining the relationships between the XML elements. The agent can be configured by specifying an XSD schema or (where a schema is not available) by loading examples of the XML structure to be captured.

The agent can collect XML data from files, MQ queues or from TCP/IP socket-based messages sent directly to it. XML agents can also be configured to monitor any ISO20022-compatible payment or transaction.

A series of these XML agents can be deployed to key monitoring points (WayPoints) within a payment-processing infrastructure to monitor transaction volumes and trends, payment volumes and trends and end-to-end processing times. Rules can then be configured to monitor service level compliance and abnormal processing volumes.




Real-time monitoring and querying of the transaction flow information created by the ACI BASE24™ ATM/POS application and other payment engines, e.g. NCR Authentic.


A centralised database of transaction data from one or more payment platforms which analyses the information in real-time.

The outcome of the analysis will be service level alerts, graphs depicting the behaviour of nominated metrics and management reports to help set and achieve Business objectives for the payment application(s) being monitored.

The purpose is to transfer the payment, ATM and/or POS log information (e.g. BASE24 Classic TLF and PTLF) to a hosted database in real-time (with appropriate masking) so that it can be subjected to standard processing such as: graphical representation of data, analysis of data based upon rules, alerts and resolution at source based on appropriate rule criteria.  

So, next time you ask, “Where are my Transactions?” let us help you to find this out.

For further information on how we can help you, please visit:

+44 (0) 161 876 6606


European NonStop Technical Boot Camp

Registration is still open


Gravic Publishes New Article: Using Data Replication to

Offload Online Host Processing and Enable New Business Applications


Gravic recently published an article in the Spring issue of Connect Converge: Using Data Replication to Offload Online Host Processing and Enable New Business Applications. The current data in online transaction processing systems is some of the most valuable. If this data is trapped in that system, and not available to enable other real-time business intelligence processes, then its full value is not being exploited, and competitive opportunities are missed. To avoid these missed opportunities, companies need to access their online data in real-time – as the online system is processing transactions – which can significantly impact the throughput and response times of that system. This article discusses such a situation, and the clever way it was resolved using data replication. It only scratches the surface of data replication’s potential, which can: 

·        Integrate disparate applications, such as an online production shop floor application with a reporting application

·        Eliminate data silos and enable the creation of new business processes

·        Distribute data wherever it is needed with low overhead while it transforms and cleanses that data

·        Distribute data where it can easily be consumed by other applications (typically without requiring any application changes)


Data replication is not only for providing backups for business continuity, but also for moving data in real-time to leverage its value wherever needed. Think about where you have valuable, yet isolated, data. How would you use data replication to unlock this value for competitive advantage and to build new solutions for your business? To speak with us about your data replication and data integration needs, please contact us, call us at +1.610.647.6250, or email us at

Hewlett Packard Enterprise directly sells and supports Shadowbase solutions under the name HPE Shadowbase. For more information, please contact your local HPE Shadowbase representative or visit our website.

Please Visit Gravic at these Upcoming 2019 Events

NYTUG Meeting—Berkeley Heights, NJ, 30 April

SCTUG Meeting—Santa Ana, CA, 2 May

LATUG Conference—Bogota, 2-3 May

ETBC European NonStop Technical Boot Camp—Edinburgh, 13-15 May

HPE Discover—Las Vegas, 18-20 June

ATUG Meeting—Atlanta, 18 September

CTUG Conference—Toronto, 25-26 September

DUST Meeting—Phoenix, 8 October

Connect HPE Technical Boot Camp—San Francisco, 3-6 November


The New Regulatory Terrain for Data Privacy

Steve Tcherchian, XYPRO

2018 saw the introduction of The General Data Protection Regulation, or GDPR. A major piece of legislation designed to address the protection and responsible use European Union citizens’ personal data. GDPR is not an EU only regulation; it affects any business or individual handling the data of EU citizens, regardless of where that business or individual is based. The sanctions for non-compliance are stiff: Up to €20 million (approximately $24 Million USD) or 4 percent of annual global turnover, whichever is greater.

According to Bart Willemsen, research director at Gartner – “GDPR will affect not only EU-based organizations but many data controllers and processors (entities that decide what processing is to be performed and/or carry out that processing) outside the EU as well. Threats of hefty fines, as well as the increasingly empowered position of individual data subjects in controlling the use of their personal data, tilt the business case for compliance and should cause decision makers to re-evaluate measures to safely process personal data.”

Since May 2018 when GDPR went into effect, there have been nearly 60,000 breaches reported to European data protection regulators. In a recently published report, the global law firm DLA Piper details that the greatest number of breaches occurred from the Netherlands, Germany and the UK respectively. One such incident in Germany where a company was fined..    Read More



Verify Elite: The Complete Solution for

File Integrity Monitoring & Compliance


File Integrity Monitoring is an important requirement of the PCI data security standard for securing confidential (e.g., cardholder) information, and is considered a crucial part of protecting business assets.

NonStop systems are now being used in far more dynamic situations and have more external connections than ever before. The ubiquity of payment cards for personal electronic transactions has changed the security equation in a fundamental way.

Any compromise in security is likely to have far reaching consequences, both in terms of financial loss, and for the wider damage to an organization’s reputation. Protecting personal cardholder information is paramount.

In this context, File Integrity Monitoring should be considered an important security necessity, not just for PCI compliance, but in order to preserve the integrity of all NonStop systems.


Verify Elite is a complete NonStop compliance and file integrity monitoring solution from CSP, which continuously ensures that your NonStop System's security meets industry standards and regulations, including PCI DSS, SOX and GDPR.

By performing regularly scheduled compliance checks, Verify Elite's Security Compliance Monitor can ensure your compliance with both regulations and internal security policies.

And by executing regularly scheduled file integrity checks, Verify Elite's File Integrity Monitor can quickly detect if any unauthorized changes occur to selected groups of files.

What’s New in Verify Elite 2.4

Two key new features included in the latest release of Verify Elite are the new “Binder Timestamp” flag for Guardian File Integrity Check and the EMS logging options .


Security Compliance Monitor Key Features


·        Pre-built customizable compliance rules

·        Detailed reporting on regulatory compliance

·        Includes rules for PCI DSS, SOX,

·        Customizable reports

·        Intuitive GUI makes compliance checking & audit reporting easy


File Integrity Monitor Key Features


·        Monitors both Guardian & OSS files

·        Meets PCI-DSS regulation 11.5

·        Captures file fingerprints

·        Full audit reporting capability

·        Alerts for unauthorized changes

·        Multi-Node Fileset Compare

·        Easily integrated with enterprise security tools


Multi-Node Fileset Compare

The regular comparison of filesets across nodes should also be a part of the process to ensure the integrity of your files. For example, files that are replicated to backup environments or remote nodes need to be regularly compared to production files to ensure their integrity.

Verify Elite’s Multi-Node Fileset Compare feature permits the comparison of filesets located either locally or across NonStop nodes. Using the file attribute information, Multi-Node Fileset Compare can compare selected filesets across any two nodes, identifying both the matches and differences between the file attributes in each. If a discrepancy is found, investigation and possible remedial action can then take place.


CSP - Compliance at your Fingertips™

Visit us at these upcoming shows to learn more about our exciting solutions for NonStop and beyond:


·        NYTUG - New Jersey, USA - April 30, 2019

·        LATUG - Bogota, Colombia - May 2-3, 2019

·        European Technical Boot Camp - Edinburgh, Scotland, UK - May 13-15, 2019


For complimentary access to CSP-Wiki®, an extensive repository of NonStop security knowledge and best practices, please visit


We Built the Wiki for NonStop Security ®

HPE PartnerOne Insignia.jpegRegards,

The CSP Team     

+1(905) 568 - 8900





Get your cards ready – this is a cash-free zone.



Wandered into a hipster coffee bar or eatery lately?  The Yoghurt and WiFi may be fat-free, but one more “free” development is creeping up on us.  These establishments are increasingly Cash-free.  It’s a Card-only payment zone – take your jar of pennies elsewhere please.  Is this the real-world starting to mirror the online world or is something more sinister afoot? 

Consider whose convenience this is really for.  For a start, let’s examine the practicalities of a retailer accepting cash.  Cash is more open to theft & fraud, it’s more open to mistakes, and it requires the merchant to store enough change to give back to the customer.  These cash-based transactions also take longer to process.  So where businesses like these hipster cafes have high transaction rates, it makes sense for them to go cashless.  This is already spreading to the likes of fast food outlets where they politely ask the customer to prepay their food on a big screen on entry to the premises.  The staff’s role is to merely hand over the bag of semi-cooked goodies. 

Another example of the cost of cash is in parking.  A UK-based national car parking company based around tube stations now charges more for a cash transaction than for a card transaction.   Parking companies have figured out that accepting cash and adapting to newly minted coins is an expensive machine upgrade which card payments obviate. 

Some people are taking action against this decline of Cash.  They are trying to learn lessons from the experience in Sweden, where the decline of cash acceptance has been more rapid than the punters were expecting.  One of those, Natalie Ceeney, chairwoman of the Access to Cash Review has taken on the unenviable task of trying to slow down this decline of cash  because as she points out there is still a sizeable portion of the population who do not use banking services but instead rely on cash entirely to budget and manage their household spend.  And it’s not a divide based on age but rather more based on levels of poverty or income.  Unsurprisingly the issue is more acute in rural areas than in the towns and cities, so we may see cash hanging on longer in rural locations than in the more built-up parts of our communities. 

The decline of the retail banking system is not helping. On the cash supply side, Bank branches are closing with more ATMs going into Post Offices, supermarkets and retail shopping malls. So access to cash in some rural locations is also becoming more of a challenge. 

We can’t hold back progress, so whichever way this goes, OmniPayments is ready to help consumers both withdraw & spend their money in ways that they choose.  If you accept card payments, need to operate a modern payments switch, or have customers needing access to Cash, OmniPayments remains the most flexible solution in the payments market.

JCPenney realised the wisdom of choosing OmniPayments as their card payments solution to integrate their clicks and bricks business.   We featured their decision a couple months back (see  It’s the most authentic case study you’ll ever read.

See us at the LATUG in Bogota, Colombia on May 2-3 and ETBC in Edinburgh, Scotland May 14-15.

For further information Contact us at or visit our website at



Integrating NonStop Applications with Blockchain



HPE have been promoting the benefits of various blockchain and distributed ledger solutions over the last couple of years, and rightly so.  HPE’s partnership with R3 has brought us Mission Critical Distributed Ledger Technology (MC DLT) in the form of the R3 Corda solution optimized for NonStop.  This, and other DLT applications such as Ethereum, offer some excellent options for customers wishing to deploy new blockchain-type solutions on NonStop.

MC DLT, based on R3 Corda, provides application developers with a secure, reliable, and relatively simple platform to develop new solutions - facilitating transaction processing in environments where parties may not be fully known or “trusted”; smart contracts for supply-chain and other usages, and many other potential applications.  These benefits and use cases have been thoroughly covered by HPE in recent publications and at NonStop Technical Boot Camp (TBC) and other trade shows.


Read more about integrating HPE NonStop applications with blockchain and subscribe to the NonStop Innovations Blog for updates on new articles, like our next article on integrating with payment engines!


TIC SOFTWARE: Future-Proofing NonStop Webinar Series


"Integration with Enterprise applications using RESTful API"

The business and technology landscapes continue to change faster and faster.  Failure to explore and adopt new solutions could lead a platform down a path of obsolescence. What are you doing TODAY to ensure that your important NonStop investment will continue to be relevant in the FUTURE?

In this presentation, we will discuss how to enable NonStop to stay relevant by interoperating seamlessly with other applications in the Enterprise using REST Web Service technology. 

·        REST 101 - What is REST?

·        Why is REST so popular?

·        REST in the Enterprise

·        Keeping NonStop relevant in a REST with LightWave Product Suite

·        Real World Use Cases


Learn more about how to adopt REST for your NonStop applications by attending our upcoming webinar:
Wed, May 15, 2019 2:00 PM - 3:00 PM EDT
Click this ink to register:

Product Information:
LightWave Product Suite

For more information, please contact or visit our NEW website

TIC Software will attend the following events for Spring 2019:

NYTUG April 30th, 2019

SCNUG May 2, 2019

EBITUG May 13, 2019


Visit the XYPRO events calendar to see where we will be and sign up for free webinars

NYTUG 2018

New York / New Jersey Area Tandem User Group

April 30, 2019

HPE Office Berkeley Heights, 200 Connell Drive, Suite 5000, rooms 586 & 588, Berkeley Heights, New Jersey 07922


SCTUG 2018

SCTUG 2019

May 2, 2019

ASSURANT, 7th Floor, Surf City Room, 2677 N. Main Street, Santa Ana, CA 92705


LATUG 2019

May 2, 2019 - May 3, 2019

Tequendama Hotel Bogota


GTUG 2017

German NonStop User Group

May 8 and 9, 2019

Hewlett Packard Enterprise Customer Technologie Center, Herrenberger Strasse 140 / Gebäude B07, 71034 Böblingen

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HPE Aspire 2019

May 19, 2019 - May 23, 2019

Swan and Dolphin Resort, Orlando, FL


HPE – Business Critical Dialogue 2019

HPE – Business Critical Dialogue 2019

May 24, 2019 May 26, 2019

Kochi, Kerala, India



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ETBC Edinburgh

May 13, 2019 - May 15, 2019

The Sheraton Grand Hotel, Edinburgh, Scotland



HPE NonStop Connect 2018

HPE Aspire 2019

May 19 – 13, 2019

Swan and Dolphin Resort, Orlando, FL


HPE NonStop Connect 2018

HPE – Business Critical Dialogue

May 24 – 26, 2019

Kochi, Kerala, India



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ACI Exchange

June 17 – 20, 2019

Washington Hilton, 1919 Connecticut Ave NW, Washington, DC 20009



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2019 PCI SSC North America Community Meeting

September 17, 2019 - September 19, 2019

Vancouver, BC, Canada


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2019 PCI SSC Europe Community Meeting

October 22, 2019 - October 24, 2019

Dublin, Ireland



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2019 PCI SSC Asia-Pacific Community Meeting

November 20, 2019 - November 21, 2019

Melbourne, Australia



With its TANGO solution, the SME Lusis has become a key player in the field of electronic payment system. Philippe Preval, CEO of Lusis, tells us more on this success story.


What is an electronic payment system and what are its characteristics?

Payment banking systems are designed to manage the electronic payment flows (transactions, credit cards, transfers ...) of financial institutions and terminals (ATM, POS, API's ...). They are mission-critical systems: they must operate without failure, 24 hours a day, 365 days a year. This defines a particular class of systems where error is forbidden, where everything must be thought of in terms of very high performance, infallibility, high availability such as the possibility of changing components without stopping the service. Moreover, they are in direct contact with the general public and handle considerable amounts of data. In the event of an issue, there would immediately be thousands affected and it would be widely known.


​Finally, given their complexity and the difficulty of their implementation (certifications, migration, connection to equipment of various generations), these systems must last at least 15 years. If you had to replace them after 10 years it would be an economic failure (ROI not found) and technical failure (loss of industry credibility).


As payment hub providers, you must therefore provide a powerful, safe and innovative solution that can evolve over time at a reasonable cost. You must always plan for the medium term.


What are the trends that mark the market today and how do you capture them?

At the moment it moves a lot and, on several axis, it disrupts, it's turbulent, it quivers, it disassembles in all directions. First, there are the GAFA that disrupt the payments ecosystem, the MPAs, the new entrants who destabilize the established players. Then there is the rising API that Europe is trying to channel with PSD2: in short, traditional players are becoming providers of information or service in the form of APIs. At the same time, there are new standards such as ISO 20022, which carry much more data than in the past and open up new services. There are totally new technologies like the blockchain that you have to integrate, use, evolve. To top it off, there are several purely technological changes, such as the Cloud, which calls into question everything we thought we knew about infrastructure or the growing demands on security. All of this happens as a series of relatively independent but concomitant upheavals.


The moment is exciting. With its TANGO micro-service architecture technology completely independent of the infrastructure, its method integrating SCRUM and CBSD, LUSIS is ideally placed to meet these challenges. This is understood by a number of North American institutions who see us as technology partners who can help them get out of the "legacy systems" and face this world full of dangers but opportunities.


Click HERE to Read the Entire Interview


Brian Miller
Lusis Payments, North America

(415) 829-4577





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