Welcome to the TandemWorld Newsletter for March 2005.
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Contents
BrightStrand

Perpetual Technology INC

OSS Management for NonStop Return on Investment

ComNet offers a new approach to protocol conversion on NonStop.

TSA, parent company to ACI Worldwide, names President and CEO 

ISP Reduces Backup time—and Storage Space—using Virtual TapeServer

Spectra

What does Marshall Resources Inc. "Your Tandem Hardware Source" really mean??

HP Education Day

Insession out and about

A User-friendly Interface For Tandem Files

TSI makes LTO Generation 3 technology available on Itanium-based systems

ETI-NET’S BACKBOX® IS THE WINNING TICKET FOR LOTO-QUEBEC

Failure is still ‘Not An Option’ for the NSK Relay Team of Enterprise Management Solutions

ITUG News

Ebug

Employment

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BrightStrand 
On the 16th and 17th March 2005 BrightStrand participated in the Business Continuity show at the Excel centre in London's Docklands where we also had a stand and a vendor presentation slot. 
We were promoting how Fault Tolerant Solutions can improve your Business Continuity and Risk Management issues. It was an extremely well attended and well run show, focussing on this very important topic. 

If you missed us and would like to take the opportunity of discussing with us how we can help you, in this very important area, please do contact us on +44 (0)141 204 4046 or info@brightstrand.com or consult www.brightstrand.com 

In addition, this is an early reminder of the forthcoming ETUG conference In Berlin from 23rd to 25th May. Again, please register and come and see us. 
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PERPETUAL TECHNOLOGY INC
We are pleased to introduce you to PERPETUAL TECHNOLOGY INC. an international reseller of H.P. NonStop / Tandem Computer Equipment for over 15 years. Perpetual Technology buys, sells and leases NonStop / Tandem Platforms from the K Series to the S Series All products are cleaned, tested and guaranteed for NonStop / Tandem maintenance. 
Perpetual Technology can provide services in the area of hardware up-grades, equipment liquadations, equipment maintenance and software support. Our goal is to provide quality service and customer satisfaction in all aspects of what we do. We invite you to call or Email us. No challenge is to large. 
Our motto is SPANNING THE GLOBE TO BRING YOU PERPETUAL TECHNOLOGY. 
Christopher Schwab Pres. 
Perpetual Technology Inc. 
2 Noah's Lane 
Norwalk CT 06851 
TEL 00 1 203 846 1573 
FAX 00 1203 847 3127 
chris@perpet.com 
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OSS Management for NonStop Return on Investment
Got OSS? Then read this white paper...

Performance monitoring shouldn't stop at the NonStop server if you're running OSS. To ensure a reliable service that operates to its optimum, you must monitor OSS processes in tandem with NonStop infrastructure. 

OSS increases the potential of HP NonStop.
Now read how to increase the potential of OSS...for maximum non-stop returns on your investment. 
READ IT NOW : OSS Management for NonStop Return on Investment
http://www.myrego.com/integratedresearch/paper.cfm?p=p021TX
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ComNet offers a new approach to protocol conversion on NonStop.
ComNet is a communications protocol conversion solution which lets you connect any supported protocol to any other (Async, Bisync, Interprocess, LU6.2, SNA, TCP/IP, X.25). ComNet is ideal for converting legacy protocols to TCP/IP. 
Until recently, software products on NonStop would typically offer the protocol encapsulation approach, which means that the legacy protocol is transported over the top of another. 
ComNet, however, takes the protocol conversion approach. It actually terminates the legacy protocol and truly converts it into the new protocol. For example, SNA to TCP/IP, and yet, each end of the connection is unaware that the other is using a different protocol. ComNet also provides multiple backup connection capabilities. 
Apart from increased efficiency and a much lower implementation cost, a major benefit of the ComNet approach is that your investment brings you closer to truly migrating to the new protocol instead of spending more on preserving a legacy-related environment, as in the encapsulation approach taken by other products. 
ComNet is developed and supported by Digital Presence Pty Ltd and will be exhibiting at the ITUG conference in Berlin, Germany. We look forward to seeing you there! 
For more information please visit www.comnetnonstop.com , email enquiries@comnetnonstop.com or call +61 3 9533 2633.
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TSA, parent company to ACI Worldwide, names President and CEO 

TSA, parent company to ACI Worldwide, names Philip G. Heasley president and CEO 
Heasley Former Chairman and Chief Executive Officer of First USA Bank
(OMAHA, Neb.—March 8, 2005)—Transaction Systems Architects, Inc. (Nasdaq: TSAI), a leading global provider of enterprise e-payments software, announced today that Philip G. Heasley, a 31-year veteran of payment systems and financial services, has been named President and Chief Executive Officer.

"We are very pleased to announce Philip Heasley as our President and CEO," said Harlan F. Seymour, Chairman of the Board. "He is a proven leader of quality driven businesses with successful growth in the payments and financial services industry. With his experience and our talented management team, we look for TSA to extend its leadership position in the e-payments market."

"I am excited to become part of the TSA team," said Mr. Heasley. "I have great respect for the company’s leadership position and I look forward to working closely with our employees and customers. I am thrilled to be part of a promising future with TSA." 

Previously, Mr. Heasley was Chairman and Chief Executive Officer of Bank One’s First USA credit card unit, the third largest credit card company in the United States. Prior to joining First USA, Mr. Heasley spent 13 years in executive positions at U.S. Bancorp, one of the largest banks in the United States, including six years as Vice Chairman and the last two years as President and Chief Operating Officer. Before joining U.S. Bancorp, Mr. Heasley spent 13 years at Citicorp, including three years as President and Chief Operating Officer of Diners Club, Inc. 
Mr. Heasley served as Chairman of the Board of Visa USA from 1996 until November 2003 and was a member of the Board of Visa International during the same period. Mr. Heasley also serves or has served as a director of Fidelity National Financial, Inc., Ohio Casualty Corporation, Fair Isaac Corporation, Kintera Inc., The Schwan Food Company, Inc., and Public Radio International. Mr. Heasley holds a B.A. from Marist College and an M.B.A. from Bernard Baruch Graduate School of Business.

Mr. Seymour concluded, "With an industry leadership position, strong balance sheet, and experienced management team now led by Philip Heasley, TSA is poised for long term value creation." 

About Transaction Systems Architects, Inc.
The Company’s software facilitates electronic payments by providing consumers and companies access to their money. Its products are used to process transactions involving credit cards, debit cards, secure electronic commerce, mobile commerce, smart cards, secure electronic document delivery and payment, checks, high-value money transfers, bulk payment clearing and settlement, and enterprise e-infrastructure. The Company’s solutions are used on more than 1,740 product systems in 78 countries on six continents.

About ACI Worldwide
Every second of every day, consumers are initiating electronic payment transactions—getting cash at ATMs, using debit and credit cards to make purchases in stores and on the Internet, banking by phone and PC, and paying bills online. Over 41 billion times a year, ACI software is used to process these transactions, powering the world’s online payment systems. ACI was founded in 1975 and pioneered the development of applications and networking software for online transaction processing. Today more than 500 customers in 75 countries use ACI supplied software. Visit ACI Worldwide on the Internet at www.aciworldwide.com

Forward-Looking Statements 
Statements included in this press release may contain forward-looking statements. Such forward-looking statements are made pursuant to the safe-harbor provisions of the Private Securities Litigation Reform Act of 1995. The forward-looking statements in this press release are subject to a variety of risks and uncertainties. Actual results could differ materially.
For a detailed discussion of these and other risk factors, interested parties should review the Company's filings with the Securities and Exchange Commission, including the Company’s Form 10-K filed on December 14, 2004, and the Company’s Form 10-Q/A filed on February 18, 2005.

John Walker
ACI Worldwide
+44 (0) 1923 81 2741
walkerjo@aciworldwide.com 
Alexandra Kedward
Write Image (on behalf of ACI Worldwide)
+44 (0) 207 959 5442
Alexandra@write-image.co.uk
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ISP Reduces Backup time—and Storage Space—using Virtual TapeServer

In recent tests, the World’s Largest Internet Service Provider (ISP) was able to cut the time needed to back up NonStop Transaction Management Facility (NonStop TMF) data in half (vs. their on-line dumps to HP NonStop Disk), while at the same time reducing the required data storage space by more than 50 percent. 

The ISP achieved an average data compression ratio of 2.3:1 and reduced back up operations time at roughly the same ratio—from four hours to one hour and forty-five minutes. These results were made possible with enhanced data compression techniques built into TapeLabs’ Virtual TapeServer (VTS) software. 

The new backup technology not only allowed the ISP to reduce its storage costs, but also allowed it to extend savings across the entire enterprise with significantly reduced operations time and resources. In addition, instant access to stored transaction information enhanced disaster recovery capabilities, thereby enabling continuous availability in the event of a local or regional outage. 

With VTS software, data compression is integrated into the NonStop server environment using a middleware tape emulation engine. VTS emulates tape storage to NonStop servers, allowing definition of an unlimited number of virtual tape cartridges on low-cost fault tolerant disk arrays (RAID). If long-term backup copies are required, data stored with VTS can later be copied to real tape media, maintaining the native tape format. Virtual TapeServer is sold and supported by HP NonStop Enterprise Division. 

For more information about Virtual TapeServer, visit the TapeLabs website: http://www.tapelabs.com/products_virtual.htm Please contact sales@tapelabs.com or +1 (310) 577-1700 In EMEA contact emeasales@tapelabs.com or +44 (0) 141 248 4919
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Spectra
Greetings Tandem Users,
We are pleased to introduce you to SPECTRA, an international dealer that buys Compaq/Tandem Himalaya S7400, S7600, S70,000 S72,000 S74000, S76000, S86000. To that end, we are interested to purchase any surplus or residual Compaq/Tandem equipment you may have available.
Please call SPECTRA at (714)970-7000 or email (info@spectra.com ) a configuration of the available equipment you wish to sell and we'll respond to your request in timely fashion. To learn more about SPECTRA, please visit www.spectra.com and print (.pdf spectra flyer 228Kb) (.doc spectra flyer 397Kb) for your files.
In closing, we respectfully request that you retain our contact information for future reference for any other data processing or communication equipment opportunities that may arise in the future. Should you have any questions, please feel free to call, otherwise; we again, thank you for your interest in SPECTRA and look forward to our future communication.
All the Best!
Johnny Tourino, VP
SPECTRA 
(714) 970-7000, X-309
(714) 970-7095, FAX
www.spectra.com
johnny@spectra.com

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What does Marshall Resources Inc. "Your Tandem Hardware Source" really mean??
Have you ever wondered where the majority of the Tandem/HP Nonstop Hardware comes from that people purchase in the second-user equipment market? If you guessed Marshall Resources, you are correct! If you don’t know about Marshall Resources, then we want to introduce ourselves, and we want to be "Your Tandem Hardware Source"! Marshall Resources has the industries largest inventory of used Tandem hardware. Marshall Resources is also the largest Tandem reseller on an international scale. We strive to create long term relationships with all of our customers. So, whether you'd like to upgrade, or add, to your current system, for items like S Series Himalaya S74000, S7400, S72000, S70000, S7000's, along with disk drives, communications controllers, and tape technology, Marshall Resources would like to talk to you.
Please call Marshall Resources at (800)443-0128 or +1 (480)922-4980 or email (info@marshallresources.com). You can also find a representative on our website, as we have many locations around the world. This enables us to successfully be "Your Tandem Hardware Source". A custom quotation can be sent for your specific needs, and the prices will please you. To learn more about Marshall Resources, please visit www.marshallresources.com.
Marshall Resources is the kind of company you will appreciate working with to handle your Tandem requirements carefully. Please notice the strong list of customers under Clients on the web site. We are committed to providing our customers with unparalleled customer satisfaction, competitive pricing, and excellent service. The size of the company does not diminish the standard of honesty and integrity that has always been our way of doing business!
Please continue to check TandemWorld.com for upcoming articles on the second user market for HP/Tandem Hardware. In the next issue we will discuss availability and trends in the Tandem disk drive aftermarket.
Chris Marshall
Marshall Resources
cm@marshallresources.com 
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HP Education Day
A date for your diaries!! On 10th November HP Education and BITUG will be hosting another free training day at HP’ wood Street offices in London. In the past 12 months w have delivered several of these, covering topics such as OSS and IPv6. 
I would like to take this opportunity to enquires as to what you would like the session in November to cover. Please send your suggestions to me and I will arrange for a session to b delivered on the most popular subjects.
Please do not hesitate to contact me should you have any further questions.
Thanks and Regards
Tim Lyddiatt
hp NonStop Education
mob: +44 (0) 7947 451 212
tel: +44 (0) 1344 368 822 
fax: +44 (0) 1344 362 883
email: tim.lyddiatt@hp.com 
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Insession out and about
Preparation is underway for the next two major events in the Insession Technologies calendar. After a successful BITUG and FTUG in March, we are looking forward to seeing you at the following conferences:
EBUG 10 – 13th May in Malta at the Dragonora Resort.

This year Insession are focussing on a Service Oriented Architecture (SOA).
SOA allows your business to become more agile with the ability to bring new services to the market, quickly and in a more cost effective manner. We will also show you ways in which you can access your BASE24 business information more effectively and efficiently, either by moving data to other environments or using new technologies such as Web services to gain direct access to your BASE24 environment. Not to mention looking at how GoldenGate’s D24 solution can help in a dual live setup in a BASE24 environment.
 
Following on from EBUG, we hope to see a large number of attendees at this years European ITUG event which is being held in Berlin on the 24-25 May at the Estrel Hotel and Conference Centre. The German Tandem User Group (GTUG) will also be running a number of parallel sessions alongside the ITUG event and it promises to be a well attended and interesting conference.

Our focus will be once again around the Service Oriented Architecture (SOA) and looking at the most efficient and effective ways to access your
business information.

Don’t miss our presentations along with our various partner presentations on a wide range of subjects, from Disaster Recover to Testing within your environment.

To find out more information on the solutions Insession has to offer, visit our website at www.insession.com\nonstop

To register for EBUG go to www.ebug.net

To register for the ITUG event in Berlin go to www.itug.org/events/euro/2005

Both promise to be exciting events and not to be missed, so if you haven’t marked them in your calendar now is the time to do so.

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A User-friendly Interface For Tandem Files
There are some software tools that help to manage Tandem files. 
We, at Audit Profit, have developed one that is free for personal use, and still gives real value for every Tandem developer who deals with Enscribe and Sql files. 
It "opens a window" to your data, has a user-friendly interface, makes it possible to present/browse/edit the files from your Windows PC. Update is as easy as never imagined. The presented data can be easily exported to the Clipboard or to a local PC file, with special options for MS Excel. In addition to being able to browse Sql cursors, Sql like filters can be applied also to Enscribe files. Here are some screen shots of the user interface: 
1. The file open dialog : click 
2. Presenting the opened file: click 
3. Using the Enscribe filter: click 
4. Adding a new record: click 
The windows help file can be downloaded separately, helping you to have a closer look of the software before installing it: download 
The sofware uses an open API that can be used from any Windows application that can make use of Windows DLL-s. This API makes it very easy and fast to read/write the Tandem files. 
For Enscribe files it is a question how to define the record structure. The software has a simply way to do this, with a separate utility to convert the DDL definitions from the ACI's DDLDOC output. 
If you are not satisfied with the default data presenting procedures, you can write your owns. The sotware accepts record definitions and presenting procedures from any DLL that follows the given API for this. One example is the BASE24 PTLF, where we want to present the tokens separately. 
Some specialities for BASE24 users: 
There are 'ready' Record Structures for some BASE24 files: PTLF, TLF, PRDF, CPF, TDS1, PTDS1, PBF, SEC, CAF, OMF, OMF_CAF, OMF_PBF, ILFVISA, ILFEURO, ILFBICA 
(P)TLF tokens are recognized and presented. 
DDLDOC output converter provided to help making other structures. 
To download the install set click here 
Company info: www.audit-profit.hu 
Email: mail@audit-profit.hu 
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TSI makes LTO Generation 3 technology available on Itanium-based systems
Tributary Systems, Inc. (TSI) will significantly enhance LTO tape operations by offering LTO Generation 3 (Gen 3) technology with the availability of the Itanium based NonStop servers. 
By providing direct Fibre Channel connectivity to these servers, TSI's tape drives will be capable of transferring data at 80 megabytes per second with tape cartridges having a native 400-gigabyte capacity. 
The Gen 3 technology will double the previous Gen 2 cartridge native capacity of 200 gigabytes and more than double the Gen 2 device interface bandwidth of 30 megabytes per second, significantly enhancing tape operation capabilities and performance. Gen 3 also provides backwards compatibility to the Gen 2 cartridges. 
For additional information, contact Larry Meyers, TSI, at +1(817) 354 8009, ext. 32, or at salesusa@tributary.com.
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ETI-NET’S BACKBOX® IS THE WINNING TICKET FOR LOTO-QUEBEC
Loto-Québec has a primary site and a recovery site both located in the Montréal region. In both sites they have one S74016 NonStop system. The NonStop system processes on the average between 1,000 and 3,000 transactions per minute for all lotteries with peak time running from 5,000 to 7,000 transactions per minute.
Loto-Québec had a requirement of 100GB of data to backup each day. Of that, they had to be able to backup 30GB in 30 minutes during time of high CPU load with many tasks running at the same time (Ticket sales transaction processing, archiving and DB reload). The remaining 70GB could be done in 3 hours time window at a lower priority setting. 
The BackBox® easily handles 30GB in 30minutes through 8 virtual tape drives while the 16 CPUs are running at 100%. Loto-Québec also appreciates that there is only one step necessary to define virtual media both to the BackBox and to Mediacom or TMF/DR. This makes it a lot easier and avoids mistakes. The BackBox also fits really well with the expertise at Loto-Québec. Being hosted on HP DL380 server and running Windows 2003, it did not introduce any new support issue to the data center.
To read this complete customer success story go to http://www.etinet.com/LQ%20sucs%20eng.htm 
For more information on the BackBox you can contact us at information@etinet.com
or go to our website at www.etinet.com. 
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Failure is still ‘Not An Option’ for the NSK Relay Team of Enterprise Management Solutions
Although ITL invest heavily in pushing forward the boundaries of NSK management, central control from an enterprise layer across disparate platforms is still the continued focus of many businesses. As such, more and more third parties are pushing for certification of their products with industry standard Enterprise Management solutions. In the case of NSK, this can lead to a diluted troubleshooting front-end for a platform that has often been seen as somewhat niche and specialised. 
The aim of ITL has been to keep the NSK troubleshooting tools alive inside of the Enterprise Layer to provide familiar problem remedying functions, e.g. cause, effect, recovery, secure and audited task initiation and of course, full not partial EMS event feeds. But when relaying problems away from a friendly NonStop, Fault-Tolerant environment, ITL’s first design consideration has been ‘What About The Link??’. With ITL certified solutions to Enterprise Managers like hp OpenView OperationsTM and TIVOLITM, pagers don’t page for the right reasons…. Read on.
Don’t Settle for Weak Links when Reporting Critical Alerts to your Enterprise Layer
One of the observed shortfalls of integrated solutions for an Enterprise Management approach is the lack of appropriate levels of security, auditing and contingency for each proprietary platform monitored. In providing an integrated, end-to-end graphical view of service provision, the rudimentary design considerations engineered into key, industry-leading solutions should also be securely extended to the users of the enterprise layer of the business. This consideration is especially highlighted when relaying critical events away from a ‘NonStop platform’, to be dealt with by non-platform specific solutions. If this is to be the chosen approach for the business then consideration should be given to a number of key areas.
- Maintained Security for both Logon and Manual Task Initiation
A multi-tiered approach to security at the enterprise layer is imperative when allowing remote users access to the hp NonStop platform. Authorisation to access NSK tasks for remedying problems reported to the Enterprise layer of the business should be enforced locally, or on the hp NonStop platform. The user database should be encrypted and secure. The ability to allocate event-viewing functions, task functions and other interactive features as separate user facilities at the enterprise layer is extremely beneficial. This will provide a more secure and controlled environment that allows for both junior and administrator level access to be defined. Individual tasks should be split by type, thereby allowing tasks relating to each application or system area on the hp NonStop platform, to be linked to an appropriate user responsible for that business function.
- Comprehensive Auditing of all User Actions
All user actions relating to task initiation should be audited. This should include the time at which the task was started, the Enterprise user initiating the task, the platform the task was initiated from, e.g. a WIN32 GUI at the Operations Bridge, and the NSK task name that was initiated. Audit reporting, historical look-up and archiving functions should also be provided.
- Supplied Troubleshooting Functions should be Maintained
The hp NonStop platform is unique in its provision of probable Cause, Effect and Recommended texts for each event generated to the primary collector. In relaying events away from the NSK platform for remote viewing, it would not be sensible to denature this troubleshooting function for those who are less knowledgeable in hp NonStop related issues. The option to allow these texts to be viewable at the Enterprise layer should be provided where the Enterprise Manager is being used for problem resolution as well as SLA monitoring. 
- Ensure that NonStop mechanisms have been employed
A key sentiment for those concerned about employing Enterprise Management platforms not traditionally associated with fault tolerance, is the exporting of NSK duties to those remote boxes. Needless to say that if this model is adopted by the business then NonStop relay mechanisms should be implemented by design and incorporated within the chosen solution. The solution should incorporate NonStop dynamic re-routing of events to a secondary box in the event of failure. It should also allow connections to the hp NonStop platform (for task initiation and status checking), to be transferred successfully in the event of partial TCP/IP process failure.
- Some problems that have already been solved
Do you have problems keeping your TIVOLITM software up-to-date with NSK events through TIVOLI BAROC files? Did you know this can be automated? Did you know that you don’t have to settle for scripting or basic command and control of NSK platforms through hp OpenView OperationsTM? Are your NSK alerts dynamically filtered before relay? Do you still receive cryptic, meaningless events on your Enterprise consoles? These are all issues that were solved in the second millennium by the ITL NSK product range. 
For full details of ITL’s NSK solutions for alerting to Enterprise Managers like hp OpenView OperationsTM, TIVOLITM and BMC, contact support@insidertech.co.uk.
Also look at the following WEB links to view ITL’s certified product status:
http://openview.hp.com/sso/isv/detail?appid=A917
http://h21007.www2.hp.com/dspp/mop/mop_partner_product_detail_IDX/1,1331,15511,00.html
http://www.developer.ibm.com/solutions/isv/igssg.nsf/list/bycompanyname/86256B7B0003EBBF86256E7C0044C4D9?OpenDocument
Third Millennium, Future-Proofed Approaches to NSK Batch Scheduling 
For large, critical batch environments, the NSK platform requires a tool that is both NonStop and takes advantage of parallelism. Parallelism is not inherent in all deployed batch solutions and has to be configurable by design to allow you to save time on your batch runs. This has not been a close, guarded secret and ITL’s customers have been taking advantage of this unique batch environment for over a decade – MultiBatch.
In the third millennium, more and more NSK sites want to build the NSK batch run into a batch application solution that manages across all platforms. A number of providers sell solutions to enable this global control but do they stand up to close inspection. Do they take stock of NSK security, auditing, NonStop and Fault-Tolerant approaches, and parallelism? Alas, under the magnifying glass, solutions often settle for basic, rudimentary, unsecured job initiation and hooks into old, large, battle-withered TACL macros. 
How many times have you surfed the Internet to find a site that offers an NSK batch-scheduling plug-in to a multi-platform solution? Click on the link and it doesn’t work or it offers a single page overview that NSK technicians would laugh at. All this tends to hideaway the fact that the hp NonStop offering has not been solved in a robust and reliable way and a first-pass, version 1 solution has been employed. Contact support@insidertech.co.uk for a considerably more comprehensive, proven solution to NSK batch scheduling and read on for the latest batch run innovations.
- What is ‘MCP’?
At the ITUG in October, ITL demonstrated the next generation of the MultiBatch product. Called MCP (MultiBatch Control Point), the software provides an improved set of facilities that will allow configuration, monitoring and creation of batch process management from a single interface (both NSK and OSS). Dynamic configuration changes will also be available allowing a user (with appropriate security) to make configuration changes to a job, or jobs from within the MCP interface.
Ad-hoc queries against an SQL database are also available, e.g. “Show me all jobs that have abended within the last seven days”.
Management Information reports are also available, for viewing, printing or e-mailing; this facility can be used to graphically represent the numbers of consistent MultiBatch Unit Failures, or to trend an increase in batch execution time over a period. 
- MultiBatch and Home Terminal Processing
Insider Technologies have created a home terminal process to act as the output channel for Batch jobs executed by MultiBatch.
This process runs as a NonStop process pair, so that a 24x7 home terminal process is guaranteed.
This process writes its output as EMS events to a nominated EMS collector which can be the primary collector $0 or an alternate collector.
The process is capable of recognising DEBUG and INSPECT prompts issued by an application to the home terminal. The home terminal process creates a saveabend file and issues an EMS event to signify that this action has been completed.
Insider Technologies provide an extraction layer program to retrieve the application output from EMS and transfer it to the Windows resident database.
If there are network issues, users can connect into the EMS view via a Console such as Reflex 80:20 Console or ViewPoint. Once the network is re-established, the Insider Technologies extraction layer is capable of reconnecting to the EMS log at the point of the “last record transferred” and then roll forward through the log to the current position.
The extraction layer program is stopped, started and monitored through the Windows Management facilities. The Home terminal process could be started as part of the nodes cold load facilities.
To aid batch schedule problem diagnosis, a search screen has also been implemented. Users are able to submit a number of parameters into a search query and view the results instantly.
ITANIUM
Insider Technologies Limited is registered with HP as a member of the Itanium validation program, enabling ITL to validate solutions and ensure the solution in readiness by First Customer Ship (FCS).
ITL is also a member of the NSAA (NonStop Advanced Architecture) group.
’Go Interactive’ with the ITL Product Suite
Utilising ‘WebEx’ technology, Insider Technologies can share applications with prospects, customers and partners. This enables Insider to recreate the experience of a face-to-face meeting by allowing all participants to view the same document, browser or application. It also enables prospects and customers to have a personal demonstration of Insider’s solutions in which they can actively participate, ask questions through a chat forum and visually highlight areas that need clarification.
As well as an interactive walk-through, a ‘flash’ demonstration can be downloaded for a number of the ITL products from their website:
http://www.insidertech.co.uk/product_demonstrations.html
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ITUG Hot News
1.2005 ITUG Membership Renewals
2.ITUG Board of Directors Applications
3.New Discussion Forum is Now Available
4.ITUG Europe Exhibit and Sponsorship
5. See It for Yourself: Itanium-based HP NonStop Server at ITUG Europe 2005
6.ITUG Australasia and OZTUG Conference
7.ITUG Summit 2005
8.ITUG NonStop Availability Award
9.Instapoll
10.Rug Update
RUG & SIG Calendar
*********************************************************************
1. 2005 ITUG Membership Renewal Campaign
If you have not already done so, now is the time to renew your membership through the end of 2005 with ITUG! Continue enjoying benefits that include:
-A subscription to The Connection ($85 value), ITUGs bimonthly journal
-Registration discounts to the 2005 ITUG European Conference & the 2005 ITUG Summit
-Access to ITUGLIB, a library of software utilities
-Opportunity to participate in NonStop Community Special Interest Groups
-ITUG Online Advocacy - Addressing NonStop product and service issues with HP
-Access to Members-only segments of ITUG Online, including conference proceedings
-Opportunity to share perspectives on special interests and specific challenges through ITUGs online 24-hour discussion forums
-Access to Regional User Groups (RUGs)
-Opportunities to enhance your professional skills by participating as an ITUG volunteer leader and more!
If you would like to extend your membership with ITUG for another year beyond 2005, we are excited to continue the popular two-year membership offer, which provides additional savings for corporate, individual and vendor members.
To confirm your membership status or renew today, please contact ITUG HQ at +1.312.321.6851 or by email.

2. ITUG Board of Directors Applications

Applications are now being accepted for the 2006 ITUG Board of Directors. If you are interested in becoming a member of the ITUG Board, please visit the following Web site to download the application. 
3. New Discussion Forum is Now Available
ITUG is proud to announce that it has installed a new and improved Discussion Forum tool for the ITUG Web site. This efficient, streamlined forum will allow ITUG Members to:
-search for information by specific keywords
-upload and search for file attachments in any thread
-subscribe to Discussion Topics and Categories and much more!

The new forum will not require any additional sign-up or registration on your part. As an active ITUG member, you will be granted automatic access to the Discussion Forum when you log in to the ITUG Web site. It you need assistance with your member login, please contact the ITUG HQ.
4.ITUG Europe 2005 Exhibit and Sponsorship
Exhibit and sponsorship options !
are now available. Please contact Sara Matthysfor more information or visit our website.
5. See It for Yourself: Itanium-based HP NonStop Server at ITUG Europe 2005
The long-awaited Itanium-based HP NonStop server is almost here. Come to ITUG Europe 2005, being held in collaboration with GTUG, 23-25 May, in Berlin Germnay, and see it for yourself. 
ITUG Europe 2005 will offer several sessions related to the new server AND HP will have the server for you to see, touch and learn more about in the Products & Services Exhibition.
To view the technical programme click here.
To view what else will be in the Products & Services Exhibitionclick here.
To Register and Arrange Hotel Accommodations click here.
Register by 13 May and save 100 Euro off the on-site Conference and Pre-Conference registration fees.
Complete information related to ITUG Europe 2005 programme, exhibition, and Berlin surroundings, can be found at our ITUG.org.
6. ITUG Australasia and OZTUG Conference
Registration is now open for the 2005 ITUG Australasia and OZTUG Conference, formerly known as the OZTUG Conference & Trade Show, on 25-26 July 2005 in Sydney, Australia. 2005 ITUG Australasia and OZTUG Conference will take place on 25-26 July 2005 in Sydney, Australia. Register 
by 15 March to take advantage of the special promotional discounted rate and save $300 AUD! Stay tuned for conference details.
7. ITUG Summit 2005
Visit the Call for Speakers page of the ITUG Summit 2005 Web site and submit your presentations by 9 May to be considered for ITUG Summit 2005. Accepted speakers will receive valuable benefits including peer recognition and a complementary ITUG Summit 2005 registration. ITUG welcomes and encourages first-time submitters and seasoned presenters alike. Plan to attend ITUG Summit 2005, 23-27 October in San Jose, California. Register by 31 May for only $995, a $500 savings off the full registration price! ITUG invites you to share your experiences at the most comprehensive educational event dedicated to needs of the HP NonStop community. VisitITUG.org for registration and housing details.
8. ITUG NonStop Availability Award
We will continue accepting entries for the 2005 ITUG NonStop Availability Award contest as long as you are already logging outage data. Also, if you interact with a NonStop customer who has high availability statistics, please suggest that they enter this contest as well. For further information, please contact ITUG HQ.
9. Instapoll
Please voice your NonStop issues! Simply send an e-mail to ITUG HQ with your concerns about NonStop business practices, services, or products, and we will include them in our bi-weekly Instapolls. If others agree with your concerns, your issue will be forwarded to HP for a response.
The latest ITUG Instapoll is looking for your input. Please visit the ITUG home page to provide your opinion.
Given HPs increasing endorsement of hybrid computing solutions, the need for clock synchronization between diverse systems has become more important than ever. Were you aware that there is NTP (Network Time Protocol) synchronization product available for NonStop servers?
- Yes, I knew that a product was available. 
- No, I did not know. 
- I do not know what NTP is or what it will do for me. 
- I do not see the need for time synchronization. 
10. RUG Update
BUG: A kick-off meeting for the newly formed Boston NonStop User Group will be held on Tuesday, 10 May 2005 at LogicaCMG offices in Lexington, MA. Further details about the agenda are available on their Web site.
CTUG: The Canadian Tandem Users Group will be holding their annual Spring conference on Wednesday, 27 April, followed by a free HP Education Day on Thursday, 28 April 2005. The theme for this years presenters and vendors is available on their Web site.
MATUG: The Mid-Atlantic Tandem Users Group will be holding their next meeting on Friday, 8 April 2005. Further details about the meeting will be available soon on their Web site.
MSTUG: The next meeting for the Mid-Southern States User Group will be held on Friday, 1 April 2005. For more details, please contact ITUG HQ.
NCTUG: Mark your calendars for a free HP Education Day, organized by the Northern California Tandem Users Group. The meeting will be held on Thursday, 28 April 2005. Details about the agenda are available soon on their Web site.
SCTUG: The Southern Californian Tandem Users Group HP Education Day on Tuesday, 29 March has been cancelled. Please look for other meeting announcements in the near future. 
RUG & SIG Calendar
For a complete look at the 2005 calendar of meetings and events.
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EBUG
EBUG are proud to announce the location for the 2005 conference as Malta. Our home away from home will be the Westin Dragonara resort from the 10th to the 13th of May 2005.
For more information please visit http://www.ebug.org.uk/mta/mta_main.php
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For more information on our Global services please contact Us.
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